Frequently Asked Questions
Everything you need to know about your visit, our treatments, payments and home-visit services. Simply select a question to find out more.
What standard of care can I expect?
At Foot Works Podiatry, we believe every patient deserves professional, compassionate and personalised care.
Our podiatrists, Sarah and Louise, hold honours degrees in Podiatry from Glasgow Caledonian University, along with additional qualifications in Local Anaesthesia and Prescription Only Medicines.
Both are registered with the Health and Care Professions Council (HCPC), the UK regulator responsible for setting professional standards for podiatrists.
We take time to listen to your concerns, assess your foot health and explain your treatment options clearly. Your comfort, safety and wellbeing are always our priorities.
What happens at my first podiatry appointment?
Your first appointment begins with a friendly consultation to help us understand your foot health and any concerns you may have.
Your podiatrist will ask about your medical history, current medications and the symptoms you've been experiencing.
You'll have the opportunity to explain your concerns and ask questions. Your podiatrist will then assess your feet, discuss their findings and recommend suitable treatment options.
Where appropriate, treatment may be carried out during the same appointment. We aim to make your visit comfortable, informative and reassuring.
How long does a podiatry appointment take?
Most routine podiatry appointments last approximately 20–30 minutes, depending on your individual needs and the treatment required.
Specialist treatments and more detailed assessments may take longer.
If you're unsure how much time to allow, please contact us before your appointment.
Do I need to bring anything to my appointment?
For your first appointment, we recommend bringing a list of any medications you're currently taking.
If you're unsure of their names, you can bring a copy of your prescription or medication list.
Please also tell your podiatrist about any relevant medical conditions, allergies or previous foot treatments.
You generally won't need anything else unless we've specifically asked you to bring it.
How do I book and pay for my appointment?
We offer both telephone and online booking options.
Booking by telephone: Full payment is taken when your appointment is arranged.
Booking online: A 25% deposit is required to secure your appointment. The remaining balance is payable on the day of treatment.
At the clinic: We accept both cash and card payments.
If you're unsure which appointment type you need, please call 07725 885818 for assistance.
What if I need to cancel or rearrange my appointment?
We understand that circumstances can change and we'll do our best to help you rearrange your appointment.
We kindly ask for at least 24 hours' notice if you need to cancel or reschedule. This allows us to offer your appointment to another patient.
Cancellations made with less than 24 hours' notice, or missed appointments, may be subject to a £25 cancellation fee, where permitted by our booking terms and justified by the clinic's reasonable loss.
We consider individual circumstances fairly. Where a fee applies, payments already made will count towards it, and any refundable balance will be returned.
Please call 07725 885818 as soon as possible if you need to make changes.
Do you offer home visits for patients who cannot attend the clinic?
Yes. Foot Works Podiatry offers home-visit appointments for patients who find it difficult or are unable to travel to our Bangor clinic.
Home visits primarily focus on routine foot care and may be particularly helpful for older patients, people with reduced mobility and those who are housebound.
We also welcome enquiries from family members and carers arranging care for someone else.
Home visits start from £60, with the final price confirmed when you enquire.
Please call 07725 885818 to discuss your requirements.
What areas do you cover for home visits?
We provide home-visit podiatry services throughout Bangor and the surrounding areas of County Down, subject to availability.
If you live further away, please get in touch. We may still be able to accommodate your request.
Home visits start from £60. Your exact price will be confirmed before arranging the appointment.
Simply provide your address or postcode when enquiring so we can check availability.
Where is Foot Works Podiatry located?
Our clinic is located in Bangor, County Down, Northern Ireland.
Foot Works Podiatry
Unit 13, 2–4 Balloo Avenue
Bangor, County Down
You'll find us behind Sainsbury's and Homebase.
If you need help finding us, please call 07725 885818.
Still have a question?
Our friendly team is happy to help you take the next step towards healthier, more comfortable feet.